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FAQs

1. what you product? can you send us the digital kiosk catalog?
Our products have industry all in one pc,kiosk,touch panel pc ,touch screen monitor,open frame monitor,AIO PC Frame cabinet Accessories ,
our factory have customized KIOSK as you demand list ,like sharp ,style can be follow base fabrication metal bend welding; 
and add printer in KIOSK , credit card install with POS, mirror with touch screen sheif photo booth
2. Do you accept sample order?
Yes,We do.And we accept customized products.
3. What's your Minimum order quantity?
MOQ 50pc
4. What the payment Method?
We accept T/T,Paypal .
5. What's the shipping way?
You can choose DHL,EMS,FEDEX ect.
6. Do you accept OEM order?
Yes ,We can accept the OEM order with your own logo as per your requirement if the quantity reached enough.Please ask for details.
7. for android kiosk , what do you do if android kiosk gets stuck in boot loop?
hello, Jeremy,
thanks you e-mail,
as you Android stuck in boot loop, seems the board failure, the cause from software or hardware, it need analysis and inspect more,
2 years ago, we are meet this status, the board base Android 4.0, our program sometimes stuck when running, we add auto reboot with timer What it can setting time ,
now, seems Android OS better more easy , the hardware upgrade to 8 core rk3288 chips, it stability than before 4.0,
please review one by one, program first, software, then, check hardware, until find solution solve it,
good luck,
best wishes
dragon wang
13823794688
8. can we ask 6M camera on the 18.5inch windows all in one wall mount PC ?
RE: 6M camera base laptops hard looking for the market in china; 
but 5M camera can be easy integrated with 18.5inch wall mount LCD panel pc ;if you want; 
and the MIC also can be installed ; 
wall mount suppport 2 style as the picture; 
please review more as link
Best wishes
szkiosk.com
9. Can the shutdown/startup delay that is in the pc control the monitor?
We want to shutdown/startup both monitor and pc at the same time?
-------The shutdown/startup delay is, power management module controls the pc. We can delay shutdown/startup both monitor and pc at same time, but monitor’s power must be supplied from pc。
10. Can you supply the warranty time for a longer?Such as 2 years.
-------About this question, usually ,Our product's warranty is one year. and from you received the goods. If you need 2 years ,we can supply, but you need add 5% cost even year;
11. the monitor must to switch on automatically when the power go on state.
Question: Our important expectation that the monitor must to switch on automatically when the power go on state. It will our standard specification for the future.Is your monitor can do this function?

Answer: Yes, sir. All our monitors can be built to switch on automatically when the power go on state.Just need to debug procedures.Very easy.
12. When we will send out the products ?
After confirm the payment ,sample need 7-15 days,the need of batch  15-30 days .

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